Your app’s success might have resulted from a number of different sources. Perhaps your PR effort was well received or your influencer marketing plan resonated with your target audience. The idea is that the lifespan of each of these viral components is quite brief. Most applications appear to lose their lustre as the initial excitement wears down.
How do you keep in touch with app users over time?
The key to answering this issue may be creating a dedicated user base. You’ll need a dynamic, fast-moving, and authoritative system to achieve your goal. Surely the use of social media is the best alternative for this purpose.
Let’s take a look at the most intriguing social media strategies for establishing a thriving user base for your mobile app.
First, though, you need to see why a community is good for your mobile app:
- It improves the whole app experience for the end user. Marketers may benefit greatly from the casual setting in which they can discuss and refine their app with users. It’s usually a good idea to get user input before an app’s review appears in the store.
- Communities make the app seem more like home to the user, which in turn increases retention. Trust may also be built by an active community.
- More people will download your app if they know they can trust it.
- The organic expansion is guaranteed by an active community as well. Word of mouth is the lifeblood of communities, therefore this boosts the visibility of your app inside those circles.
- There are several benefits to community development for app marketers, but the most important ones will vary from marketer to marketer. Numerous channels exist for communication.
Get in touch with your most valuable business associates.
- Users are a valuable asset in my opinion. Finding out what your app’s users think is crucial if you want to attract and retain a loyal following. When your app initially launches, having personal discussions with each user may be a breeze.
- You need a system for gathering user feedback because there are likely several conversations happening at once in many locations. Using a straightforward app like Mention, you can easily monitor the emergence of new discussions.
- Employ a community manager to scour social media for customer complaints and inquiries, then interact with them personally to provide solutions.
- Buffer, the most popular social scheduling tool, is a fantastic illustration of how to increase community involvement across many social media channels. Some examples of such platforms include Twitter, Facebook, and Instagram.
- Here’s the deal, though.
- When it comes to elevating the user experience through interaction, Buffer has established a new standard. Their customers truly drive product development.
- They recently released Pablo 2.0 and are no doubt inundated with user comments. Buffer not only listened to its users and made changes based on their suggestions, but it also provided a place for them to have their voices heard. That exemplifies the importance of community input very well.
Spend money on developing your company’s identity
- The most effective strategy for expanding your app’s audience is to cultivate a dedicated user base. But you have to offer them a cause to interact with you in the first place.
- App marketers that want to increase downloads and engagement should develop a distinct brand voice. Apps that stand out from the crowd tend to have devoted users. Slack is a great example of a company that successfully reinvented the app category and found massive success as a result.
- Users previously had to rely on separate applications, such as HipChat, Yammer, and others. However, Slack shattered this norm and unified team chat.
- However, its distinctive tone as a brand undoubtedly contributed to its success. Slack’s editorial director, Anna Pickard, has provided a detailed explanation in this interview. The company’s social media accounts all share the same, consistent tone.
Create app boosters
A community cannot thrive without its champions, its most dedicated users. These are the folks who have used your programme for a time, found it to be useful, and are now evangelists.
The last word
The current explosion in mobile applications of all types has been the most significant development for app marketers. Competition is now quite high. Users who aren’t interested and engaged have a choice between a dozen or so competing apps. You must not allow it to occur.
A major difficulty for app marketers is maintaining regular user engagement. We try new things, fine-tune what works, and evaluate our progress frequently.
The easiest and least expensive approach to nudge potential users and engage and learn from current users is to build a strong community through social media.